Dear Valued Customer:

WaterOne is passionate about its mission to serve the public and dedicated to its commitment to provide the highest quality customer service. To help us fulfill this commitment, we would appreciate your input by participating in the following survey regarding the quality of your water services. Since only a limited number of households are selected at random to receive this survey, your participation is very important to ensure the needs of the customers in your area are well represented.

Our interest is in getting an objective review so that we can provide you with the best level of service possible. ETC Institute of Olathe is administering this survey, so your responses will remain confidential.

Questions? Contact Mandy Cawby, Director of Customer Relations at mcawby@waterone.org.

Thank you for giving us the opportunity to serve you better!